Acknowledge, Agree, Assert
I read a recent piece on how to interrupt someone who won’t stop talking. It offered tips like saying their name, acknowledging their point, and redirecting the conversation. All very…
A Glimpse at the Future (I’m not buying yet)
Operator is an AI tool which actually clicks, scrolls, types, and navigates the web like a digital assistant with initiative. Sounds like my sort of sci-fi? Maybe also like a…
Agentic AI
As promised, Agentic AI has arrived. REWIND: What even is Agentic AI? A computer is just a complicated calculator. Automation can be programmed to do a thing under certain conditions.…
The Unfortunate Power of No
A simple “No” can eliminate a lot of wasted time and energy from your life. Not every activity warrants what precious little we have left at the end of a…
Can I use some banked time? I just broke the law.
Tricia and I had just finished a coaching call when her line rang. She answered on speaker with the client’s name, just as I was walking out of her office,…
Why Great Scripts Fail: Charisma
Last week, we confronted Credibility head on: how it isn’t something you have, but something you project. We talked about how your voice, presence, professionalism, knowledge, and expectations all shape…
Why Great Scripts Fail: Credibility
Last week, we tackled confidence… from why yours might disappear if thrust into piloting a jet, to why smart people doubt themselves while others think they can take on a…
The Tyranny of First Impressions
My coach asked me for permission to use the following phrase in his next book, so you get it first. Your brain lies to you. Constantly. It is filling in…
Your Pipeline is your Fuel Tank
I ran out of gas only once in my life. Trying to get a friend home by the time her mom dictated, we made it… basically. The car sputtered and…
Different Minds Will Allow a Different World
You know I’m proudly neurodivergent. Divergent seems to be the wrong word, because it demonizes the difference. Divergent sounds stiffly contrarian, and while I am, the connotation isn’t fair for…
Jason’s Thoughts on Artificial Intelligence
Who’s Doing the Thinking?Over the last few years, I’ve answered more questions about the possibility of AI becoming conscious than a doctor has to answer random medical questions at a…
Tone Down the Rhetoric
If you study language or pay attention on Spaceship Earth at Epcot, you learn the ancient Phoenicians spread written language throughout the Mediterranean area as sailors and traders. English was…